A Day in the Life of a Technician

Hello West Nova Fuels & Superline Fuels followers! I’m Kingsley, a heating technician for the West Nova Fuels Lunenburg branch! If you’ve ever wondered what it’s like to fix heating systems I’ve got you covered! Today I’m going to give you a little insight on what my day-to-day life is like at my job!

My alarm goes off at 6am! You have to be an early riser as a technician so you can fit as many customers in as possible each day. We don’t want to leave anyone without heat! By 7:30am I’m checking my appointments for the day and making sure I’ve got all my tools and the correct inventory for what I’ll be doing that day. On average, I do four furnace cleanings and at least two service calls each day, though sometimes we can get as many as five to six service calls. Did you know keeping your furnace clean is one of the best ways to ensure you don’t need costly repairs? A clean furnace is an optimally working furnace! Check out our blog on furnace cleaning here.

By 8:30am I’m arriving at my first appointment, usually a cleaning, which can take around two hours so I’ll be moving on to my next appointment at 10:30am. Of course my schedule for the day can depend on whether any emergency calls come in. In these situations it usually means there’s no heat in a customer’s house and, as we all know, that can be pretty uncomfortable in a Nova Scotian winter. More than anything I love my job because I’m here to make you comfortable. It’s very rewarding to help a customer stay warm in the winter, so when an emergency call comes in I’ll finish whatever job I’m doing and get to that customer as soon as possible. 

If everything goes well, then after I’m done dealing with the emergency I can go back to my original cleaning schedule, but sometimes emergency calls can take longer than anticipated and we may have to reschedule appointments to another day.

One of my favourite calls that has ever come in was actually one of the most simple fixes I’ve done! The customer was complaining of their furnace making a loud noise, which could have meant anything, but when I got there we discovered there was a radio hidden in the furnace room that was out of tune and playing static noises. Problem solved! Both the customer and I had a good laugh about it. 

By 5:30pm I’m finishing up for the day and completing my daily paperwork to make sure everything is recorded properly. If I’m on call I’ll make sure my phone is on so if any overnight emergency calls come in I can respond quickly and get our customers and their family’s warm again.

I have to say, living and working in Nova Scotia is pretty special, I love the slow pace and the ocean views, and West Nova Fuels is a great company to work for because they are always looking to give back to the communities they serve. I hope our customers feel the same! 

Thanks for joining me for a day-in-the-life of a technician! If you want to check out what my colleagues, the delivery drivers, get up to each day check out the Day in the Life of a Delivery Driver post here.

And finally, you can also watch a timelapse of some of my work below. Here’s a look at what an oil burner servicing looks like! Please keep in mind that this video was recorded before the pandemic so that is why I am not wearing a mask. We take our customers and employee’s health seriously and take all precautions necessary when coming into your home.

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West Nova Fuels Bridgewater

81 North Park Street
Bridgewater, Nova Scotia
B4V 2R7
902-543-2594
1-888-543-2594
Open: 8am – 4:30pm

West Nova Fuels Propane Bridgewater

65 MacCulloch Rd
Cookville, Nova Scotia
B4V 7P1
902-530-3150
Open: 8am – 4:30pm

Commercial Lubricants

Nova Scotia, New Brunswick
1-888-659-5823

West Nova Fuels Digby

218 Victoria Street
Digby, Nova Scotia
B0V 1A0
902-245-2202
Open: 8am – 4:30pm

Superline Fuels Halifax

3451 Barrington St
Halifax, Nova Scotia
B3K 2X8
902-429-0740
Open: 8am – 4:30pm

West Nova Fuels Propane - Kentville

909 Park St
Kentville, Nova Scotia
B4N 5H3
902-679-8800
Open: 8am – 4:30pm

West Nova Fuels Lunenburg

73 Falkland St
Lunenburg, Nova Scotia
B0J 2C0
902-634-3835
1-800-561-3835
Burner Service: 902-634-4700
Chester: 902-275-4775
Open: 8am – 4:30pm

Superline Fuels Parrsboro

3306 Highway 2
Parrsboro, Nova Scotia
B0M 1S0
902-254-3019
Springhill: 902-763-3303
Open: 8am – 4:30pm

West Nova Fuels Port Williams

28 Highway 358 Greenwich
Port Williams, Nova Scotia
B4P 2R2
902-542-3318
Hantsport: 902-684-3324
Open: 8am – 4:30pm

West Nova Fuels Shelburne

91 Falls Lane Rd.
Shelburne, Nova Scotia
B0T 1W0
902-875-3711
Propane: 902-530-3150
Open: 8am – 4:30pm

Superline Fuels Truro

208 Industrial Ave
Truro, Nova Scotia
B2N 6V4
902-893-7105
North Shore: 902-548-2991
Springhill: 902-763-3303
Open: 8am – 4:30pm

West Nova Fuels Wilmot

RR2; 15048 Highway 1
Kingston, Nova Scotia
B0P 1R0
902-765-2769
Open: 8am – 4:30pm

West Nova Fuels Windsor

6006 Highway 14,
Garlands Crossing
Windsor, Nova Scotia
B0N 2T0
902-798-1118
Open: 8am – 4:30pm

West Nova Fuels Woods Harbour

20 Falls Point Rd
Woods Harbour, Nova Scotia
B0W 2E0
902-723-2455
Open: 8am – 4:30pm

West Nova Fuels Yarmouth

211 Water St
Yarmouth, Nova Scotia
B5A 1L9
902-742-5450
Open: 8am – 4:30pm

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