At West Nova Fuels and Superline Fuels we know that the cost of home heating and making sure the bills are paid on time is a big priority for many of our loyal customers. We have many payment options to help make your life easier. Whether it’s making sure you’re staying on budget or remembering to get that bill paid each month there’s an option for you!
Automatic Payments
With the busy life our customers lead, no one has time to remember bill due dates! By enrolling in our Automatic Payment Program, your monthly balance is automatically paid, with no hassle. And when you sign up to go paperless, you will be sent an email at the end of each month with your monthly statement, for seamless convenience and a focus on environmentally friendly practices.
There are two options under our automatic payment program. The first is to have the balance of your account come out of your bank account generally around the 16th of every month. This means we see the payment immediately and your bill is paid. There’s no chance of late payments and it’s great for busy people who just want to set it up and forget about it. The only thing you need to make sure is that there’s always enough money in that bank account by mid month to cover your bill cost or you may incur service charges from both your bank and us. Setting up your automatic payment plan with an account that you regularly deposit your pay-cheque into will help keep everything running smoothly!
The other automatic option is to set up your plan with a Visa or Mastercard. Similar to the bank account option above the payments are done around the middle of each month and we see the payment immediately so there’s no chance of a late payment. Again you’ll just want to make sure you have enough credit on the card to cover the cost of your bill each month.
Non-Automatic Payments
Some people would rather go through the process of making a payment each month to better keep track of their finances. In that case you can also just make payments through your bank either by going in to see the teller, stopping by a bank machine or by logging into your online account. However, with this method the payment can take 2-3 business days to reach us so make sure you’re submitting your payment several days before the due date to avoid being late.
The same goes for one-time credit card payments. You can your local branch with your Visa or Mastercard number to make a non-recurring payment on your account. This type of payment is instantly seen by us and your account will immediately be up to date.
Budget Program
Our final payment option is for customers who want to more easily fit their home heating costs into their budget. Because heating costs can vary from month to month we know it can be difficult to stay on budget. Our interest-free Budget Payment Plan allows you to spread out your heating costs so you can keep your home warm and manage your energy costs. We estimate your annual oil cost using past oil consumption information for your home. We then divide that estimate into 10 equal monthly payments. Then, using interest-free automatic payments, you choose to pay the set amount on the 1st or 15th of each month, September through June. You’ll receive automatic delivery and a corresponding statement every 2 months which shows the volume of oil consumed and your account balance.
The deadline to sign up for our Budget Program is coming up at the end of this month. Contact your local branch for more info!